Minsait speeds up all Minor Hotels Europe & Americas' online bookings on the AWS cloub
Minsait, an Indra Group company, evolves the reservation distribution system of Minor Hotels Europe & Americas - formerly NH Hotel Group - to the Amazon Web Services (AWS) cloud.
This platform implemented by Minsait includes the reservation distributor, i.e. the system that allows a customer to connect with a Minor Hotels Europe & Americas establishment regardless of where they are or the channel used to stay in one of the more than 55,000 rooms in the 350 establishments it has in 30 countries in Europe and the Americas.
Also available for the Minor Hotels Europe & Americas website, this interface facilitates the communication of customer bookings with the hotel management platform because it is able to translate messages from online travel agencies and share availability and inventory of rooms and services.
Meanwhile, the AWS Cloud improves performance through its processing power and scalability, resulting in improved information availability and faster booking processes.
Lower costs, higher performance and a better experience
The project allows Minor Hotels Europe & Americas to adapt to the demands of its customers in a scalable and flexible way thanks to the AWS cloud. The hotel chain can thus adjust costs, offer optimal performance and improve customer experience through the booking distribution platform implemented by Minsait.
Marta Marcos, Senior Vice President Information Technology & Systems at Minor Hotels Europe & Americas, comments: "For us, technology is key in all our processes, as it allows us to improve the guest experience by offering a more agile, secure, comfortable and on-demand service while facilitating and complementing the work of our teams".
Emilio Mora, Global Director of Hospitality, Airlines and International Industry at Minsait, highlights the possibility of "managing the reservations of all Minor Hotels Europe & Americas establishments in a complete and integrated manner and, from the AWS cloud, the chain will be able to guarantee the stability, security and efficiency of its technological infrastructure and have a solid base that favours its growth and capacity for innovation in the tourism sector".
About Amazon Web Services (AWS)
Since 2006, AWS has been the world's most comprehensive and widely adopted cloud offering. AWS has been continuously expanding its services to support virtually any cloud workload and now has more than 240 comprehensive services for compute, storage, database, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT) , mobile, security, hybrid reality, virtual and augmented (VR and AR), media and application development, deployment and management from 105 Availability Zones within 33 geographic regions, with plans announced for 21 Availability Zones and 7 more AWS Regions in Malaysia, Mexico, New Zealand, Thailand, the Kingdom of Saudi Arabia, Taiwan and the AWS European Sovereign Cloud. Millions of customers - including the fastest growing startups, largest enterprises, and leading government agencies - rely on AWS to power their infrastructure, become more agile, and reduce costs. To learn more about AWS, visit aws.amazon.com.
About Minor Hotels
Minor Hotels is a global hotel group operating more than 550 hotels, resorts and residences in 56 countries, pursuing a vision of creating a more passionate and interconnected world. As a hotel owner, operator and investor, Minor Hotels caters to the needs and desires of today's global travellers through its diverse portfolio of eight hotel brands - Anantara, Avani, Elewana Collection, NH, NH Collection, nhow, Oaks and Tivoli - and a portfolio of related businesses. Minor Hotels is rapidly accelerating its global growth ambitions, aiming to add more than 200 hotels by the end of 2026.
Minor Hotels is a member of the Global Hotel Alliance (GHA), the world's largest alliance of independent hotel brands, and participates in the GHA DISCOVERY loyalty programme.
For more information, please visit minorhotels.com and connect with Minor Hotels on Facebook and LinkedIn.
About Indra
Indra (www.indracompany.com) is one of the leading global defence, aerospace and technology companies, as well as a leader in digital transformation and information technologies in Spain and Latin America through its subsidiary Minsait. Its business model is based on a comprehensive offering of high-value proprietary products with a high innovation component, making it the technological partner for the digitisation and key operations of its customers around the world. Sustainability is part of its strategy and culture, in order to respond to present and future social and environmental challenges. At year-end 2023, Indra had revenues of 4,343 million euros, more than 57,000 employees, local presence in 46 countries and commercial operations in more than 140 countries.