Moroccan companies increase their level of integration of new technologies

The crisis caused by the coronavirus (COVID-19) has meant that companies around the world have had to adapt and cope with the new situation by incorporating new forms of communication. Morocco's High Planning Commission (HCP) released a report showing the state of IT integration by Moroccan entities.

The report shows that, in 2019, access rates for small and medium-sized enterprises reached more than 95% and for large enterprises 99.5%. In turn, HCP conducted two surveys before and after the pandemic to assess how the level of integration of new technologies (ICT) in Moroccan businesses has changed. 

ICTs are mainly used for the exchange of emails between companies. Other functions such as editing files and documents remain rare and only 59% of Moroccan entities use specialised professional software. 

Despite being among the top three African countries with the largest internet networks, Ghita Mezzour, Minister Delegate in charge of Digital Transition and Administrative Reform, believes that the road to achieving a higher level of digitisation is still long. She also highlighted the recent achievements of the Moroccan Delegation in the computerisation of the administration. 

Morocco is focused on improving access to the Internet and, to this end, the Moroccan Digital Development Agency has launched a digital platform that connects public institutions. This platform aims to facilitate administrative procedures for citizens by facilitating the exchange of information between different establishments and companies.

In recent years, the Moroccan government has launched three digitalisation projects, the latest of which (Maroc Digital 2020), according to UNESCO, aimed to achieve "50% of administrative procedures online, reduce the digital access gap by 50%, train more than 15,000 IT professionals in Morocco and 20% of SMEs equipped and connected to the Internet".