Hammouchi presents a positive assessment of security in Morocco in 2024

The annual report of the Directorate General of National Security (DGSN) for 2024 includes major advances in digital transformation, reinforcement of public safety and improvement of administrative services. This report highlights the major progress made within the framework of a global and ambitious strategic vision.

In 2024, the DGSN has continued to implement the second phase of the electronic national identity card (CNIE 2.0), which has become a genuine e-services tool. This authentication platform has enabled citizens and residents to identify themselves securely in administrative, banking and commercial transactions.

In collaboration with institutional partners, the DGSN has extended the use of the “National Trusted Third Party Platform for Digital Identity Authentication”, to which 30 new public and private institutions have been connected, such as the Ministry of Justice for criminal records and the Directorate General of Taxes.

Modernization has also included the adoption of new generation biometric passports and residence permits, which offer fast and secure authentication through facial recognition technologies and QR codes.

In the same spirit, the "E-Police ” portal has been deployed to offer dematerialized administrative services, such as the remote request of anthropometric cards and appointments for police examinations, or the renewal of the CNIE. The aim of this project is to digitize more documents, in particular the residence certificate.

In addition, the DGSN has created 19 new police structures, including the Al-Hoceima and Sidi Youssef Ben Ali police stations in Marrakech, while improving the response capacity of the mobile police-rescue brigades. New command rooms have been inaugurated in Kénitra and Casablanca, incorporating advanced technologies for better coordination of operations.

In the fight against crime, the clear-up rate of criminal cases reached a remarkable 95%. Violent crime decreased by 10%, with a 24% drop in aggravated robberies and a 20% drop in vehicle thefts. At the same time, cybercrime cases increased by 40%, underlining the importance of platforms such as “E-Blagh”, which received more than 12,000 complaints.

On the international scene, Morocco distinguished itself with the election of a DGSN representative as Interpol vice-president for Africa. Strategic partnerships were signed with countries such as France, Spain and Norway, and artificial intelligence and automatic license plate recognition technologies were tested in Casablanca and Agadir.

On the social side, the DGSN has strengthened promotion and motivation mechanisms for its officers, benefiting more than 7,500 police officers. The Mohammed VI Foundation has also supported social initiatives, such as the financing of medical assistance and the awarding of scholarships of excellence to the children of police officers.

Finally, structural projects planned for 2025 include the inauguration of the DGSN headquarters in Rabat, the launch of the Higher Police Training Center in Ifrane and the creation of six regional forensic laboratories.

The DGSN also plans to intensify the digitization of services by integrating artificial intelligence technologies as part of the “smart and safe cities” initiative.