Minsait Payments launches a new service for financial institutions to manage collections and combat defaults through AI

Minsait Payments, in a strategic partnership with Paymefy, has launched a revolutionary collections management service to address many of the challenges that financial institutions face in the area of non-payment. In an era of constant technological evolution, this service takes advantage of Artificial Intelligence to manage payments more efficiently, anticipate and prevent non-payments, thus guaranteeing a predictive and agile collection process. 

The synergy between Minsait Payments and Paymefy translates into collection management that not only anticipates future challenges, but also perfects the current customer experience. In this way, financial institutions can provide their users with an intuitive and personalised payment process, significantly optimising recovery rates. 

At the core of this breakthrough, "is a commitment to redefine the paradigm of customer-entity interaction that is focused on simplification and personalisation. The implementation of advanced technologies and data-driven strategies is the result of Minsait Payments' and Paymefy's innovative approach to collections management and default prevention," explains Rafael Carrascoso, Business Development Director at Minsait Payments.  

In addition to effectively addressing the challenges present in collections and default management, Paymefy's capabilities will also help to enrich Minsait Payments' global offering to the payments industry, bringing together these AI capabilities with other leading-edge offerings such as Advanced Data Management, Open Finance extension and transactional enrichment, which allows information to be refined to be more qualitative