Minsait signs with Aruba's electricity company to adapt its digital transformation to the challenges of the energy sector
Minsait (Indra Group) has just signed a contract with N.V. Elmar, Aruba's sole electricity supplier, to complete the smart metering project for the tens of thousands of meters it has distributed throughout the Caribbean island.
N.V. Elmar, a private company belonging to the Utilities Aruba N.V. group, began its modernisation process in 2014 with the installation of 48,000 smart meters, to which another 2,000 will be added this March. To continue with its digital transformation, the company from the autonomous country of the Kingdom of the Netherlands has used the Minsait metering platform which, thanks to the capture and analysis of the recorded data, will be able to improve the quality of the service and detect possible faults.
This ability to enable information is intended to generate benefits for the electricity company and its consumers, such as more accurate billing and a faster and more efficient response to possible errors. Thus, for example, the implementation of Minsait will be able to issue alerts in the event of a power cut in order to act in an automated way, reducing the impact of incidents and improving the company's image.
In addition, the metering platform allows the data generated by the meters to be connected to the billing or customer service systems, streamlining operations and improving service results.
30 years in Central America and the Caribbean
Following the signing of the agreement between N.V. Elmar and Minsait this January, implementation will begin in March and is expected to be completed by the end of 2025. The electricity distribution company, which will have 50,000 smart meters this year, will be able to adapt to possible new demands from the population of Aruba without having to face new developments thanks to the scalability of the technology platform.
Minsait's metering solutions are present in 90 countries and serve more than 500 utilities with 500 million customers. The contract with N.V. Elmar is the market leader in Aruba's energy market, although it has 30 years of experience working with public service companies in Central America and the Caribbean — it is present in the Dominican Republic, Panama, Costa Rica, Guatemala, Honduras, El Salvador, Nicaragua, Barbados, Belize and Bermuda — and has extensive experience throughout Latin America — it works continuously in Brazil, Colombia, Argentina and Mexico.
With this new agreement, says Rafael Márquez, Minsait's Director of Energy in Central America and the Caribbean, ‘N. V. Elmar will strengthen not only its metering system, it will also increase its digital capabilities. Our platform is equipped with the latest technologies and Aruba's electricity distributor has at its disposal the same innovations as the most cutting-edge companies in the sector, which will enable it to improve the quality of service and move towards new energy supply models’.